FAQs for The Trini Gee

 

Who is The Trini Gee?

The Trini Gee is one person. No, I'm not from Trinidad (people do ask). I'm a black woman, mother, wife, and creative. The label list goes on, but a review of my store will offer a glimpse into my interests and pride. While I do work with a print/production partner, everything is done by me.

Do you make the items featured on the site?

I create and curate the art featured on the products seen. Some items are indeed drawn or digitally created by me, but I support other artists and designers too. This allows my store to have a greater variety of products.

How long will it take for my item to ship?

Due to COVID-19 closures, items can take up to 2-3 weeks to ship (from USA). Your purchase is made to order and I do not personally hold excess inventory or stock. Once shipped, you will receive a confirmation email and tracking number to ensure delivery. Most orders are received within 10 days. I will contact you and keep you updated throughout the process.

Are expedited and international shipping options available?

Yes, at an additional cost.

What are the shipping costs?

Shipping is absolutely free on all domestic orders.

What if my item arrives misprinted/damaged/defective? What if it doesn't arrive at all?

We can easily resolve any issues within 30 days after you receive your item. If there's ANY dissatisfaction, just contact me. 

Do you accept returns?

Items are made to order, so I am unable to handle returns or exchanges. However, if you aren't satisfied with your product, please send a few photos along with a message. Customer service is always a priority.