Broken mugs happen sometimes, right? Like when the postal service drop-kicks my package to your doorstep. At least, that's what I imagine when customers message me about damaged cups. Of course, we would never intentionally ship a bad product. Obviously, something happens along the way every now and then (read: rarely)–even with secure packaging.
Let's not play the blame game. If there's an issue with your order, let my previous reviews speak for themselves. We will take care of you. I won't disappear with your money and message you to kick rocks. Your business is important, so if there's ever an issue--ever a broken mug--don't hesitate to reach out with a few product photos. We reply to most messages within 24 hours and there are multiple methods of contact. So, we'll have a new gift in your hands in a matter of days at no added charge.
If I could deliver every order and package by hand, believe me, I would try. The good news is that our mugs ship from the USA. We have tracking information for every single order. If you're curious, yes, the mugs are dishwasher and microwave safe. I haven't had one fade or break on me yet during personal use, so the mug's quality is just about guaranteed.
Black Women Plants Mug
This mug features 2 black women surrounded by their plants. One woman is reading and the other is on her laptop--and the potted plants just look good. A great gift for women who love nature, reading, or just having a… Read More